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We process and ship your order within 1–3 business days. Once shipped, you will receive a tracking number by email so you can check the status of your order at all times.
Delivery times may vary depending on the destination country, but usually range from 7 to 15 business days. In some destinations, the timeframe may be slightly longer.
Shipping is free on all orders.
Yes. You can request a size exchange as long as our exchange conditions are met. We recommend checking our Size Guide before placing your order.
We want you to be completely satisfied with your purchase. If you are not satisfied with something, you can request a return within 14 days of receiving your order.
To accept the return, the item must be unused, unwashed, in perfect condition, and in its original packaging.
If you wish to make a return, please contact our customer service team at lumirahinfo@gmail.com, indicating your order number and the reason for the return. We will explain the next steps to process your request.
Check our Size Guide and compare your measurements with those indicated in the table. We recommend measuring your waist and hips to find the size that best suits your body.
To achieve a more defined shaping effect, choose the size that corresponds to your measurements. We do not recommend choosing a smaller size, as our girdles are designed to define and shape your silhouette while maintaining comfort.
Do you have doubts about your size? Write to us at lumirahinfo@gmail.com and we will be happy to help you.